Communication Skill
All behaviours and feelings
find their original roots in some form of communication.” Miscommunications can
quickly be the death of any relationship. Improving your communication is
essential for healthy relationships. But how can you do that?
It’s up to both the message-giver and
receiver to make communicating effective. The listener should use active listening to receive the message
being said. This means attentively listening to the message being conveyed.
From there, you should reflect, and then respond. Sometimes, the response
involves a simple acknowledgement. Other times it requires something a little
bit more in-depth.
When it comes down to it, being
a better communicator is about improving your listening skills and improving
your ability to express yourself to others.
Maybe you grew up in a family
that was just bad at communicating or you’ve picked up some bad habits along
the way. Regardless, it’s always a good idea to brush up on your communication
skills and remind yourself of how to do so healthily and effectively.
It’s between two people. Both
parties involved have to be committed to improving communication for any
relationship to work. It’s a two-way stress.
1. Practice Active Listening - many misunderstandings could be well avoided by simply listening - actively listening.
- understand the message being said, rather than just reacting.
2. Take Into Account WHO You’re Talking To - These
differences matter! But knowing the audience can help convey the message in a way that
the other person will understand, which is, undeniably, important when talking
or trying to solve a problem with others.
3. Body Language - In most cases, talking with your
legs and arms uncrossed and maintaining a neutral expression can help navigate
through.
4. Ask Questions - These are good questions to ask
yourself. What did they mean when they said ____? Ask! Assumptions never help
anyone.
5. Think Before You Talk - Many of us are very reactive
creatures. You can determine the possible outcomes, decide what you want the
outcome to be, and try to make that outcome happen through the words you
choose. Always read over what you’re about to say before pressing
send.
6. Be Specific the more specific the better.
Instead of saying “that thing,” name the object.
7. Remain Positive and Optimistic - This is
basically a rule for life in general. If you’ve ever heard of the law of attraction, you might know that most of
the time you get what you put out into the world.
8. Make Eye Contact - Generally, maintain eye contact for about 50% of the time
you speak, for about 4-5 seconds each time.
9. Don’t Bring Up Past Conflicts- This is mostly to
do with disagreements, and you’ve probably run into this one a few times
before.
10. Use “When you ____, I feel _____” Statements - this
is your template to convey your feelings without blaming the other person.
Rather, this indicates that they influence how you feel but it doesn’t put full
blame on them. Instead, it helps them understand.
Use Effective Communication
Techniques
Alright,
so you’ve got 10 ways to communicate better. What else is there?
Try
using the 7 Cs of communication:
- Clear
- Correct
- Complete
- Concrete
- Concise
- Consideration
- Courteous
Additionally,
practicing empathy can go a long way. This means being able to understand and
share the feelings of another. This can especially help with personal
communication so that you can more clearly understand one another and avoid
stepping on one another’s feelings.
Tools to Improve Your
Communication Skills
What
else can you turn to for improving your communication skills?
Alternatively,
there are also a variety of podcasts
outlining effective communication techniques. Grab little snippets each day
from them and try them out in action!
Start Communicating Effectively
Today!
Effective
and good communication isn’t a secret. There are endless resources to choose
from. After learning a bit more about it, the next step is taking action. Use
the above tips to improve communication in the workplace and at home. Things
start getting so much easier when communication is crystal clear.
xxxxx
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